CLEAR EXPECTATIONS

How we work.
What we stand for.

Our channel-partner commitment, employee standards and important information for people exploring a property with us.

01
OUR NON-NEGOTIABLE

RERA-registered projects only.

Bhavanam Realtoms works as a channel partner for RERA-registered projects only. We do not knowingly promote unregistered projects. Project registration and details must be checked against official MahaRERA records before any listing is published or represented to a customer.

02
FOR OUR TEAM

Employee code of conduct.

  • Be honest and accurate. Share current, verified information. Never guarantee returns, appreciation, possession dates, approvals or availability unless supported by verified documents.
  • Verify before you promote. Confirm project registration, approved details, pricing and availability with authoritative project documents before discussing them with clients.
  • Respect customers. Communicate courteously, respond in a timely way, protect customer information and honour communication preferences.
  • Protect confidential information. Use customer and company data only for authorized business purposes; do not disclose it to unauthorized people.
  • Follow the law and company process. Do not collect or promise payments outside approved processes. Escalate complaints, suspected misrepresentation and compliance concerns promptly.
  • Represent the company professionally. Keep public statements, listings and materials accurate and consistent with approved company information.
  • Maintain location accountability. Team members should support customers in their assigned location and coordinate handovers when a client needs help elsewhere.

These are general workplace guidelines, not a substitute for a signed employment agreement, applicable law, or formal company HR policies.

03
FOR PROPERTY SEEKERS

Important customer information.

  • We are a real estate channel partner, not the developer, promoter, lender or legal adviser for a listed project.
  • Project names, prices, amenities, plans, possession estimates and availability can change. Confirm current details directly with the project promoter.
  • Check a project’s MahaRERA registration and disclosed information on the official MahaRERA website before booking or paying.
  • Review all agreements and obtain independent legal and financial advice before making a property decision.
  • Any information on this website is general and is not an offer, legal opinion, financial recommendation or guarantee of investment performance.

These website guidelines are a general template and should be reviewed by qualified legal and HR professionals before being adopted as formal company policy.